Privacy Policy

1. Who We Are

DRS Mobile Truck Tyres Service Ltd ("we", "us", "our") is a mobile tyre fitting company based at Unit 2 Gosforth Rd, Allenton, Derby DE24 8HL. We are the data controller for personal information collected through this website.

Contact: [email protected] | 07469 305855

2. What Information We Collect

We collect personal information when you:

• Submit our contact form (name, phone number, email address, vehicle type, message)
• Call or email us directly
• Engage with us on social media

We may also collect technical data automatically when you visit our website, such as your IP address, browser type, and pages visited, via standard server logs.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide tyre fitting services
• Process and manage fleet account contracts
• Send service-related communications (e.g. booking confirmations)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following lawful bases (UK GDPR):

• Contract: to fulfil a service you have requested
• Legitimate interests: to respond to enquiries and manage our business
• Legal obligation: where required by law

5. How We Share Your Information

We do not sell your personal data. We may share it with:

• Our email service provider (for delivering contact form submissions)
• Professional advisers (accountants, solicitors) where necessary
• Law enforcement or regulatory authorities if required by law

6. How Long We Keep Your Data

We retain contact form enquiries and customer records for up to 6 years in line with standard UK business record-keeping requirements. You may request deletion at any time (see Your Rights below).

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time (where consent is the basis)

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies

Our website uses only essential technical cookies required for the site to function. We do not use advertising or tracking cookies.

9. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. All data is transmitted over HTTPS.

10. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.